Our partners in ministry at North Dallas Shared Ministries have some pressing volunteer needs in their Emergency Aid Center. Here is their request for volunteer assistance if you can help:
As you may know, NDSM recently launched a new client database system powered by Salesforce. This system has features and functionality that are critical to our operations and has thus far been a tremendous blessing. However, as with any new system, there have been a few hiccups. Accordingly, we are in need of 1 or 2 volunteers each day to assist with backlog, proofing, data entry and other basic tasks related to our new system. We are in search of volunteers with BASIC computer skills (we have experienced instructors and ongoing support for all volunteers working with our new system) to assist weekdays for a couple hours between 10 a.m.—2 p.m. We have wonderful teams in place each weekday and these volunteers would be great additions to existing teams.
Additionally, we are in search of a few more client interviewers to fill gaps during our weekday shifts between 9am-12pm and 12pm-3pm. Client interviewers, as you know, have the privilege of sitting down one-on-one with our clients to hear and document their “stories”. Our interview process is the gateway for clients to receive any sort of aid from NDSM. Client interviewers receive thorough training by seasoned NDSM volunteers as well as ongoing support by fellow interviewers and a shift supervisor. This is quite a rewarding position.